Bullying and toxicity in the workplace is rarely an isolated incident or interpersonal issue. ๐ฅ๐ฒ๐๐ฒ๐ฎ๐ฟ๐ฐ๐ต ๐ต๐ฎ๐ ๐๐ต๐ผ๐๐ป ๐ถ๐ ๐ฏ๐ฒ๐ฐ๐ผ๐บ๐ฒ๐ ๐๐๐๐๐ฒ๐บ๐ฎ๐๐ถ๐ฐ ๐ฎ๐ ๐ฎ๐ป ๐ผ๐ฟ๐ด๐ฎ๐ป๐ถ๐๐ฎ๐๐ถ๐ผ๐ป๐ฎ๐น ๐ฑ๐๐ป๐ฎ๐บ๐ถ๐ฐ ๐ผ๐ณ ๐ผ๐ฏ๐๐ฒ๐ฟ๐๐ฎ๐ฏ๐น๐ฒ ๐ฏ๐ฒ๐ต๐ฎ๐๐ถ๐ผ๐ฟ๐. It impacts all who are exposed to it as witnesses, either employees or customers.
๐๐๐ ๐ถ๐บ๐ฝ๐ฎ๐ฐ๐ ๐ฐ๐ฎ๐ป ๐ฏ๐ฒ ๐ณ๐ฒ๐น๐ ๐ฎ๐ ๐๐ต๐ฒ ๐๐ผ๐ฐ๐ถ๐ฎ๐น ๐ฐ๐น๐ถ๐บ๐ฎ๐๐ฒ ๐ฎ๐ป๐ฑ ๐ฐ๐๐น๐๐๐ฟ๐ฒ ๐น๐ฒ๐๐ฒ๐น, ๐ถ๐ป ๐๐ผ๐ฟ๐ธ ๐๐ป๐ถ๐๐ ๐ผ๐ฟ ๐ด๐ฟ๐ผ๐๐ฝ๐, ๐ฎ๐ป๐ฑ ๐ฒ๐๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐น๐ ๐ผ๐ป ๐๐ต๐ฒ ๐ถ๐ป๐ฑ๐ถ๐๐ถ๐ฑ๐๐ฎ๐น ๐น๐ฒ๐๐ฒ๐น. ๐๐ ๐ฏ๐ฒ๐ฐ๐ผ๐บ๐ฒ๐ ๐ฎ ๐น๐ฎ๐ฟ๐ด๐ฒ ๐ฑ๐ถ๐๐ฐ๐ผ๐ป๐ป๐ฒ๐ฐ๐ ๐ฏ๐ฒ๐๐๐ฒ๐ฒ๐ป ๐๐ต๐ฎ๐ ๐น๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐ ๐๐ฎ๐ ๐ฎ๐ป๐ฑ ๐ฑ๐ผ ๐ฎ๐ป๐ฑ ๐ฎ๐ฐ๐๐ถ๐ผ๐ป๐ ๐๐ต๐ฎ๐ ๐ฐ๐ฟ๐ฒ๐ฎ๐๐ฒ ๐๐๐ฟ๐ฒ๐๐, ๐ฏ๐๐ฟ๐ป๐ผ๐๐, ๐ณ๐ฒ๐ฎ๐ฟ, ๐ฎ๐ป๐ฑ ๐ฑ๐ถ๐๐ฒ๐ป๐ด๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐.
In a recent research study shared in MIT Sloan Management Review ๐ง๐ผ๐
๐ถ๐ฐ ๐๐๐น๐๐๐ฟ๐ฒ๐ ๐๐ฒ๐ฟ๐ฒ ๐๐ต๐ฒ #๐ญ ๐ฟ๐ฒ๐ฎ๐๐ผ๐ป ๐ฝ๐ฒ๐ผ๐ฝ๐น๐ฒ ๐น๐ฒ๐ณ๐ ๐๐ต๐ฒ๐ถ๐ฟ ๐ท๐ผ๐ฏ๐.
๐๐ต ๐ค๐ณ๐ฆ๐ข๐ต๐ฆ๐ด ๐ข๐ฏ ๐ข๐ต๐ฎ๐ฐ๐ด๐ฑ๐ฉ๐ฆ๐ณ๐ฆ ๐ฐ๐ง ๐ฃ๐ฆ๐ฉ๐ข๐ท๐ช๐ฐ๐ณ๐ด ๐ต๐ฉ๐ข๐ต ๐ข๐ณ๐ฆ ๐ฎ๐ฐ๐ณ๐ฆ ๐ค๐ณ๐ช๐ฑ๐ฑ๐ญ๐ช๐ฏ๐จ ๐ง๐ฐ๐ณ ๐ฆ๐ฎ๐ฑ๐ญ๐ฐ๐บ๐ฆ๐ฆ๐ด ๐ต๐ฉ๐ข๐ฏ ๐ข๐ญ๐ญ ๐ฐ๐ต๐ฉ๐ฆ๐ณ ๐ธ๐ฐ๐ณ๐ฌ-๐ณ๐ฆ๐ญ๐ข๐ต๐ฆ๐ฅ ๐ด๐ต๐ณ๐ฆ๐ด๐ด ๐ฑ๐ถ๐ต ๐ต๐ฐ๐จ๐ฆ๐ต๐ฉ๐ฆ๐ณ.
When employees feel unable to use their intellectual capital and abilities, they become unmotivated and experience low job satisfaction and morale.
With a strong sense of insecurity, injustice, or dishonesty felt โ emotional responses include anger, disrespect, distress, and shame.
๐ฏ Signs of a Toxic Work Environment include:
๐ฉ ๐๐ฏ๐ค๐ญ๐ฆ๐ข๐ณ ๐ซ๐ฐ๐ฃ ๐ฅ๐ฆ๐ด๐ค๐ณ๐ช๐ฑ๐ต๐ช๐ฐ๐ฏ๐ด ๐ข๐ฏ๐ฅ ๐ณ๐ฐ๐ญ๐ฆ๐ด
๐ฉ ๐๐ฐ๐ฏ๐จ ๐ธ๐ฐ๐ณ๐ฌ ๐ฉ๐ฐ๐ถ๐ณ๐ด ๐ฐ๐ณ ๐ฅ๐ข๐ฏ๐จ๐ฆ๐ณ๐ฐ๐ถ๐ด ๐ค๐ฐ๐ฏ๐ฅ๐ช๐ต๐ช๐ฐ๐ฏ๐ด
๐ฉ ๐๐ฆ๐ช๐ฏ๐จ ๐ด๐ฐ๐ค๐ช๐ข๐ญ๐ญ๐บ ๐ช๐ด๐ฐ๐ญ๐ข๐ต๐ฆ๐ฅ ๐ฐ๐ณ ๐ฆ๐น๐ค๐ญ๐ถ๐ฅ๐ฆ๐ฅ ๐ง๐ณ๐ฐ๐ฎ ๐ณ๐ฆ๐ด๐ฐ๐ถ๐ณ๐ค๐ฆ๐ด ๐ต๐ฐ ๐ฅ๐ฐ ๐ฐ๐ฏ๐ฆโ๐ด ๐ซ๐ฐ๐ฃ
๐ฉ ๐๐ฐ๐ฐ๐ณ ๐ค๐ฐ๐ฎ๐ฎ๐ถ๐ฏ๐ช๐ค๐ข๐ต๐ช๐ฐ๐ฏ ๐ง๐ณ๐ฐ๐ฎ ๐ฎ๐ข๐ฏ๐ข๐จ๐ฆ๐ฎ๐ฆ๐ฏ๐ต ๐ต๐ฐ ๐ฆ๐ฎ๐ฑ๐ญ๐ฐ๐บ๐ฆ๐ฆ๐ด
๐ฉ ๐๐ฆ๐ค๐ช๐ด๐ช๐ฐ๐ฏ๐ด ๐ข๐ฏ๐ฅ ๐ค๐ฉ๐ข๐ฏ๐จ๐ฆ๐ด ๐ฎ๐ข๐ฅ๐ฆ ๐ช๐ฏ ๐ฑ๐ณ๐ช๐ท๐ข๐ต๐ฆ ๐ต๐ฉ๐ข๐ต ๐ฌ๐ฆ๐ฆ๐ฑ ๐ฆ๐ฎ๐ฑ๐ญ๐ฐ๐บ๐ฆ๐ฆ๐ด ๐จ๐ถ๐ฆ๐ด๐ด๐ช๐ฏ๐จ ๐ข๐ฏ๐ฅ ๐ง๐ณ๐ถ๐ด๐ต๐ณ๐ข๐ต๐ฆ๐ฅ
๐ฉ ๐๐ฐ๐ด๐ด๐ช๐ฑ, ๐ณ๐ถ๐ฎ๐ฐ๐ณ๐ด, ๐ญ๐ช๐ฆ๐ด, ๐ข๐ฏ๐ฅ ๐ฐ๐ต๐ฉ๐ฆ๐ณ ๐ท๐ฆ๐ณ๐ฃ๐ข๐ญ ๐ฃ๐ข๐ฅ๐ฎ๐ฐ๐ถ๐ต๐ฉ๐ช๐ฏ๐จ
๐ฉ ๐๐ข๐ค๐ฌ๐ด๐ต๐ข๐ฃ๐ฃ๐ช๐ฏ๐จ, ๐ฃ๐ญ๐ข๐ฎ๐ช๐ฏ๐จ, ๐ด๐ค๐ข๐ฑ๐ฆ๐จ๐ฐ๐ข๐ต๐ช๐ฏ๐จ, ๐ฑ๐ถ๐ฃ๐ญ๐ช๐ค ๐ค๐ณ๐ช๐ต๐ช๐ค๐ช๐ด๐ฎ, ๐ท๐ฆ๐ณ๐ฃ๐ข๐ญ ๐ข๐ฃ๐ถ๐ด๐ฆ, ๐ด๐ข๐ณ๐ค๐ข๐ด๐ต๐ช๐ค ๐ค๐ฐ๐ฎ๐ฎ๐ฆ๐ฏ๐ต๐ด
๐ฉ ๐๐ฏ๐จ๐ณ๐บ ๐ค๐ฐ๐ฎ๐ฎ๐ฆ๐ฏ๐ต๐ด ๐ฐ๐ณ ๐ฅ๐ช๐ด๐ด๐ข๐ต๐ช๐ด๐ง๐ข๐ค๐ต๐ช๐ฐ๐ฏ ๐ด๐ฉ๐ข๐ณ๐ฆ๐ฅ ๐ธ๐ช๐ต๐ฉ ๐ค๐ถ๐ด๐ต๐ฐ๐ฎ๐ฆ๐ณ๐ด ๐ฐ๐ณ ๐ค๐ญ๐ช๐ฆ๐ฏ๐ต๐ด
๐ฉ ๐๐ฆ๐ข๐ณ ๐ฐ๐ง ๐ด๐ฑ๐ฆ๐ข๐ฌ๐ช๐ฏ๐จ ๐ถ๐ฑ ๐ฃ๐ฆ๐ค๐ข๐ถ๐ด๐ฆ ๐ฐ๐ง ๐ฉ๐ถ๐ฎ๐ช๐ญ๐ช๐ข๐ต๐ช๐ฐ๐ฏ, ๐ฑ๐ถ๐ฃ๐ญ๐ช๐ค ๐ฅ๐ฆ๐ฎ๐ฆ๐ข๐ฏ๐ช๐ฏ๐จ, ๐ข๐ฏ๐ฅ ๐ฑ๐ถ๐ฏ๐ช๐ต๐ช๐ท๐ฆ ๐ณ๐ฆ๐ด๐ฑ๐ฐ๐ฏ๐ด๐ฆ๐ด (lack of ๐๐ด๐บ๐ค๐ฉ๐ฐ๐ญ๐ฐ๐จ๐ช๐ค๐ข๐ญ ๐๐ข๐ง๐ฆ๐ต๐บ)
๐ฉ ๐๐ค๐ต๐ช๐ท๐ฆ, ๐ค๐ฐ๐ฏ๐ด๐ค๐ช๐ฐ๐ถ๐ด, ๐ข๐ฏ๐ฅ ๐ฑ๐ถ๐ณ๐ฑ๐ฐ๐ด๐ฆ๐ง๐ถ๐ญ ๐ฐ๐ณ๐จ๐ข๐ฏ๐ช๐ป๐ข๐ต๐ช๐ฐ๐ฏ๐ข๐ญ ๐ด๐ช๐ญ๐ฆ๐ฏ๐ค๐ช๐ฏ๐จ ๐ฐ๐ง ๐ฆ๐ฎ๐ฑ๐ญ๐ฐ๐บ๐ฆ๐ฆ๐ด
Bottom line effects of a toxic culture include absenteeism, fewer hours worked, and an increase in sick days. Dysfunctional behaviors threaten the wellbeing of the company, its members, or both. According to the CDC, absenteeism and worker illness cost U.S. employers more than $225.8 billion.
Through the trauma of the pandemic on all of our senses, we are fragile mentally and emotionally. As our threat responses are triggered, the only seeming control we have when experiencing uncertainty is to leave. When work becomes meaningless and we cannot participate as the whole selves that we are, the impulse is to save ourselves and quitting becomes an act of self-preservation.
Conscious Empathy 
You must be logged in to post a comment.