When many of us things about burnout, we consider the psychological and cognitive factors – fatigue, brain fog, dissociation, cynicism, perception of inequities or the lack of fairness in our work environment. A toxic workplace, uncivil coworkers, poor management, and the microinequities of insults and discriminatory “jokes” wear us down. With more layoffs, and news … More Startling Symptoms of Burnout
Emotions are running high and employees at all levels are exhausted. Prolonged stress and uncertainty, layoffs, and work overload have led to high levels of burnout and high quit rates. However, managers and leaders have a direct effect on employee wellbeing, stress, and anxiety levels. What they see, feel, and do influences team mental and … More How do Leaders Accidentally Stress Out Their Employees?
Leaders must lead by an example of ethical actions and employee support to create the culture of beliefs and norms throughout the organization. Empathetic and authentic leaders use behaviors of influence, inspirational motivation, intellectual stimulation, and individualized consideration. 𝙊𝙣𝙚 𝙠𝙚𝙮 𝙩𝙤 𝙩𝙝𝙚 𝙨𝙪𝙘𝙘𝙚𝙨𝙨 𝙤𝙛 𝙩𝙝𝙞𝙨 𝙡𝙚𝙖𝙙𝙚𝙧 𝙞𝙨 𝙖𝙡𝙡𝙤𝙬𝙞𝙣𝙜 𝙢𝙚𝙢𝙗𝙚𝙧𝙨 𝙤𝙛 𝙖𝙣 𝙤𝙧𝙜𝙖𝙣𝙞𝙯𝙖𝙩𝙞𝙤𝙣 𝙩𝙤 𝙗𝙚 𝙨𝙚𝙚𝙣 … More Building Your Psychological Safety Tool Kit
𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝙙𝙞𝙨𝙩𝙖𝙣𝙘𝙚 occurs anytime we communicate through a screen-based or digital mode and the measurable disconnects that may occur. As most of us have an accessible screen much of the time, we communicate that way regardless of our physical location. Dr. Karen Sobel Lojeski developed her work on virtual distance more than 15 years ago and … More Do you know how to avoid Virtual Distance?
It takes practice and skill to develop intentional levels of listening. Most people listen with the intent to respond and lose some of what is being said as they think of their own emotional or verbal response. The level of listening also matters if you are a leader, manager, or team member. There are colleagues … More What is Empathic Listening?
It would be great to have all of the answers – no worrying, no wrong choices, no disappointing decisions. However, that is not life and certainly not how we discover new methods of thinking. We create learning when we are able to think differently or approach an issue with a mindset that says “Let’s see … More Implement Conscious Empathy with Good Questions
“𝙒𝙚 𝙗𝙪𝙧𝙣 𝙤𝙪𝙩 𝙗𝙚𝙘𝙖𝙪𝙨𝙚 𝙬𝙚 𝙝𝙖𝙫𝙚 𝙖𝙡𝙡𝙤𝙬𝙚𝙙 𝙤𝙪𝙧 𝙝𝙚𝙖𝙧𝙩𝙨 𝙩𝙤 𝙗𝙚𝙘𝙤𝙢𝙚 𝙨𝙤 𝙛𝙞𝙡𝙡𝙚𝙙 𝙬𝙞𝙩𝙝 𝙡𝙤𝙨𝙨 𝙩𝙝𝙖𝙩 𝙬𝙚 𝙝𝙖𝙫𝙚 𝙣𝙤 𝙧𝙤𝙤𝙢 𝙡𝙚𝙛𝙩 𝙩𝙤 𝙘𝙖𝙧𝙚.” Author and medical doctor Rachel Naomi Remen wrote these words about those in the medical profession. From her many years of practice, she has shared that the power to cure is limited, … More Making Time to Heal – 10 Tips to Fight Burnout
“Leadership is liberating people to do what is required of them in the most effective and humane way possible.” Max De Pree Most of us think we have to make a difficult, binary choice between being a good person or being a tough and effective leader. This is a false dichotomy. In truth, doing hard … More Becoming a More Humane Leader
Women have had to become expert at juggling for many decades. In the past two years, it was a skill and art that was predominantly necessary by women due to economics, the pandemic, lockdown, and family dynamics. Caregivers have had to make hard choices and deserve respect. This does not make any parent or family … More The Art of Juggling
For some of us, empathy is reflexive – almost like breathing. We are biologically hardwired to be more sensitive to external stimuli picking up cues from our environment. Specifically, we observe, store, and recall verbal and non-verbal cues from people and our environment that many won’t even notice. These neurological signals help us to relate … More Sensitivity is not a Weakness
Conscious Empathy 
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